Forecasting task-technology fit: The influence of individuals, systems
and procedures on forecast performance
Smith, C.D.
, Mentzer, J.T.
Pages 144-161
AbstractThis study establishes and tests a theoretically-based model of
forecasting practice. Forecasting Task-Technology Fit (FTTF) addresses the
relationship between forecasting support systems, the procedures that guide
forecast creation, and their fit with the capabilities of the forecasting
support system user. An analysis of survey responses collected from 216
forecasting practitioners confirms a positive relationship between specific
forecasting support system characteristics and the system user's
perceptions of system quality and access. The results also support a
positive relationship between the system user's perceptions of the quality
of, and their access to, procedures that guide forecast creation and their
perceptions of system quality and access. Finally, the results confirm a
positive relationship between the user's assessment of system quality and
access and a dependent variable measuring forecast performance.
Keywords: Forecasting support systems
, Forecasting management
, Sales forecasting
, Task technology fit
, Forecasting practice
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